Privacy Policy

How Set4 collects, uses, and protects your information

Effective Date: May 12, 2026

This Privacy Policy (“Policy”) describes how Set4 Technology Inc. (“Set4”, “we”, “us”, or “our”) collects, uses, discloses, and protects information in connection with Set4 Pre-Check and any related websites, software, and services (collectively, the “Service”). This Policy is incorporated by reference into our End User License Agreement.

By accessing or using the Service, you acknowledge that you have read and understand this Policy. If you do not agree with this Policy, do not use the Service.

1. Information We Collect

Account Information. When you create an account or contact us, we may collect your name, email address, job title, organization name, phone number, and other information you provide.

User Content. When you use the Service, you may upload plans, drawings, specifications, documents, and other materials (“User Content”). We process User Content to provide and improve the Service, as described in our Terms of Service.

Usage Data. We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, browser type, device information, operating system, IP address, and referring URLs.

Cookies and Similar Technologies. We use cookies, pixels, and similar tracking technologies to recognize your browser, remember your preferences, and understand how you use the Service. You can manage cookie preferences through your browser settings, though some features of the Service may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect to:

  • provide, operate, maintain, and improve the Service;
  • generate AI Outputs in response to your User Content;
  • create Aggregated Data for analytics, research, and product development;
  • communicate with you about the Service, including sending service-related notices, updates, and promotional materials (you may opt out of promotional communications at any time);
  • respond to your inquiries and provide customer support;
  • monitor and analyze usage trends to improve user experience;
  • detect, prevent, and address fraud, abuse, security issues, and technical problems;
  • comply with legal obligations and enforce our agreements.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers. We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, analytics, email delivery, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.

Aggregated Data. We may share Aggregated Data — information that has been anonymized or de-identified so that it does not identify you — with third parties for any purpose, including research, analytics, and marketing.

Legal Requirements. We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Business Transfers. If Set4 is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent. We may share your information with third parties when you have given us your explicit consent to do so.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it. Aggregated Data derived from your information may be retained indefinitely.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you;
  • Correction: request that we correct inaccurate or incomplete personal information;
  • Deletion: request that we delete your personal information, subject to certain exceptions;
  • Portability: request a copy of your personal information in a structured, machine-readable format;
  • Opt-Out: opt out of promotional communications by following the unsubscribe instructions in any marketing email or by contacting us directly.

To exercise any of these rights, please contact us at hello@set4.io. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by Set4. We are not responsible for the privacy practices of third parties. We encourage you to read the privacy policies of any third-party services you access through the Service.

8. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at hello@set4.io.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

10. Changes to This Policy

We may update this Policy from time to time by posting a revised version with a new Effective Date. If we make material changes, we will provide notice through the Service or by other means. Your continued use of the Service after the updated Policy becomes effective constitutes your acceptance of the changes. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Set4 Technology Inc.

Email: hello@set4.io

© 2026 Set4 Technology Inc. All rights reserved.