Have a question or need help? Our team is here to assist you.
Reach our support team directly. We typically respond within one business day.
support@set4.ioIf you believe you have found a security vulnerability, a privacy or confidentiality concern, a data integrity problem, or a service outage affecting Set4, tell us at security@set4.io. Anyone can report, whether or not you are a Set4 customer.
Please include what you observed, the product or URL affected, the date and time, steps to reproduce if you have them, and how we can reach you. Do not include passwords or personal data belonging to other people.
We acknowledge every report within one business day, triage it under our incident response process, and keep you informed of the outcome. Reports are handled in confidence.
Other complaints about our service can be sent to support@set4.io. If you are not satisfied with our response, ask for your complaint to be escalated to the Chief Executive Officer. Machine-readable contact details are published at /.well-known/security.txt.